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Managing a Guest's access to monitoring locations on Dashboard

How to add a Guest to your Organization and manage which monitoring locations they can see.

A Guest is a user who can only view the data you explicitly share with them. As an Organization Admin you decide exactly which monitoring locations each Guest can see, and you can change that at any time.

Add a Guest to your Organization

  1. Log into Clarity Dashboard as an Organization Admin.
  2. In the left sidebar, under Organization, open Users. This opens the Users page on the People tab. The page also has an Applications tab for API/app connections, which isn't covered here.
  3. Click the Add Person button at the top right of the People with access to your organization panel.
  4. Enter the new user's email address and select Guest as the role.
  5. Click OK to submit.
  6. The new user will receive an invitation email to finish setting up their account.

Add person dialog with an email filled in and Role set to Guest, on the Users page

For more information on user roles and permissions, refer to the article here.

Manage a Guest's access to monitoring locations

  1. In the left sidebar, under Organization, open Users. You'll land on the People tab.
  2. Find the Guest you want to manage. If you have already added a Guest to your Organization, their email will be listed in the People table, use the role filter set to Guest, the Pending toggle, or the search box if you have a long list. The Status column shows Active for those who have signed up or Pending for those who were invited but haven't signed up yet.

Users page on the People tab, showing the roster with role filters, Status column, and the per-row actions menu 3. On the Guest's row, open the actions menu, the button at the end of the row, and choose Manage guest access. This opens the Manage access window for that Guest, right on the Users page. 4. In the Accessible locations picker, choose the monitoring locations this Guest should be able to see:

  • To grant access: find a monitoring location in the list below and add it. You can also use the search box, or the All button to select everything. Selected locations appear as chips at the top of the picker.
  • To remove access: deselect a monitoring location, or remove its chip from the top of the picker. The Clear button removes everything that is staged.
  • As you make changes, a hint shows what's about to happen, for example +2 grant · −1 revoke.
  1. Click Save changes. The Guest can now view data for exactly the monitoring locations you selected; any you removed are no longer visible to them.

Manage access modal: the Accessible locations picker with selected locations as chips on top and the searchable monitoring-location list below

Manage access modal staging a new selection, with the +1 grant hint and Save changes enabled

note

The old standalone "Manage Guest" page and its separate Add access to datasource / Remove access buttons have been retired. Granting and revoking are now done together in one Accessible locations picker — make all your changes, then click Save changes once.

Other actions on a person's row

The same row actions menu, the button, also offers:

  • Edit role(s): change which roles the user holds (for example, promote a Guest to Observer).
  • Remove from org: remove the user from your organization. This option doesn't appear on your own row.

Terminology changes applied

  • Datasources / DatasourceMonitoring Locations / monitoring location, across the article title and subtitle, the access-management steps, and the picker references.
  • Organization > Users > People sidebar nav path → Users, a page under the Organization sidebar group at /users, which opens on a People tab alongside an Applications tab. The standalone "Sign up completed" / "Sign up pending" tables are now one roster with a Status column showing Active or Pending.
  • 'Manage Guest' page → an in-place Manage access modal opened from the Guest's row on the Users page, with no standalone page.
  • 'Add access to datasource' button and the separate Actions > Remove access flow → a single Accessible locations multi-select picker (grant by selecting, revoke by deselecting), saved with Save changes.
  • 'Actions' button, the old blue button → the per-row actions menu on the People table.
  • Organization sidebar folder and its Resources sub-item → retired; access is managed under the top-level Users page, and the article is reframed around "monitoring locations" rather than "resources."
  • Overview, the old sidebar landing page → Live Data (/live-data); not referenced in the steps, but noted because it appeared in the old screencasts.

What's next

Still need a hand? Email us at support@clarity.io or create a support ticket, and our team will get back to you.

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