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External Power System maintenance

The External Power System (EPS) is built for a long, trouble-free life. A little routine upkeep keeps it charging reliably year-round.

Preventive maintenance schedule

Clarity recommends a 3-month preventive maintenance schedule:

  1. Clean the panel — wipe off leaves, dirt, bird droppings, and grime with a clean damp cloth (a mild glass cleaner is fine for tough spots). Debris reduces output.
  2. Check the cable connections for finger-tightness at the Node and Module connectors, the Node antenna, and the solar panel — wind vibration can loosen them over time. Make sure cables are still tied down and weather-tight.
  3. Check all mounting hardware and fasteners, which can also vibrate loose — pay special attention to the heavy solar panel and battery pack, and fix anything loose before it becomes a bigger problem.

Reliability and repair

The battery pack is rated for 2,000 full charge/discharge cycles, and the solar panel has a 10-year rated lifetime (typical Clarity use should last even longer). If the EPS isn't operating as expected, email support@clarity.io. Note or photograph the serial number on the battery pack label — it's useful if you need help.

Close-up of the battery pack serial-number label (e.g. D1015 | Clarity | 33475) with its QR code

What's next

Still need a hand? Email us at support@clarity.io or create a support ticket, and our team will get back to you.

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