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Troubleshooting the alarm when NO₂ readings are out of expected range

A "NO₂ readings out of expected range" alarm fires when at least 25% of the raw NO₂ readings in the last three-hour period are outside the expected range of -500 to 500 ppb. This article explains what causes it and when to act.

It may clear on its own​

Fast changes in temperature or humidity can shift the NO₂ electrochemical cell sensor's baseline, and those swings can trigger this alarm temporarily.

Monitor the device for 3 days to see whether the alarm clears and the sensor returns to a stable baseline.

If the alarm persists​

If it doesn't clear, this can indicate an electrochemical cell failure and electrolyte leak, and the device will most likely need to be replaced. Contact support@clarity.io to start that process.

What's next​

Still need a hand? Email us at support@clarity.io or create a support ticket, and our team will get back to you.

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